Privacy Policy for Gemma Sandell Photography

Last updated: 18/09/24

At Gemma Sandell Photography, we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gemmasandellevents.com and use our wedding photography services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect personal identification information from you in various ways, including, but not limited to, when you visit our site, place an inquiry, book our services, or subscribe to our newsletter. The information we collect includes:

  • Personal Information: Full name, email address, phone number, postal address, wedding date, and any other details you provide related to your photography needs.

  • Payment Information: Credit card details or other payment information when you book our services (processed securely by third-party payment providers).

  • Photographs and Videos: Images and videos captured during your wedding and other sessions.

  • Log Data: Non-personally identifiable information, such as browser type, IP address, time zone, and usage data, which we may collect automatically when you interact with our website.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, manage, and personalize our photography services.

  • To communicate with you regarding inquiries, bookings, and customer support.

  • To process payments and provide invoices.

  • To share wedding photo galleries and videos securely with you and your designated contacts.

  • To improve our website and service offerings through user feedback and analytics.

  • To send periodic emails or newsletters (you may opt-out at any time).

3. Sharing Your Information

We will not sell, rent, or share your personal information with third parties except in the following cases:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering services to you.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

  • Third-party Photography Tools: We may use third-party software or tools to host photo galleries and provide downloads. In such cases, these providers will only have access to your information for the purpose of service delivery.

4. Storage and Security

We take data security seriously and implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored securely and is only accessible to a limited number of individuals who have special access rights to such systems.

However, please note that no transmission over the Internet is completely secure, and we cannot guarantee absolute security. If a data breach does occur, we will notify affected individuals as required by applicable law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small files that are stored on your browser or device that help us understand how you interact with our website. You can choose to disable cookies through your browser settings, but doing so may affect your ability to use some features of our site.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can ask us to correct any inaccuracies in your information.

  • Deletion: You can request the deletion of your personal data (subject to legal and contractual restrictions).

  • Opt-out: You may opt-out of marketing communications by following the instructions in the emails or by contacting us directly.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, such as to provide services, resolve disputes, or comply with legal obligations.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to remove that information from our servers.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the content or privacy practices of third-party websites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the practices of our website, please contact us at:

Gemma Sandell Photography
Email: gemmasandell@hotmail.co.uk
Phone: +44 07802320251

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.